Privacy Policy

Suman Electricals (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit your details through online enquiry forms, contact forms, or Lead Ads on platforms such as Facebook, Instagram, Google, or other digital channels.

Suman Electricals is equipped with the latest Design and Engineering technologies and is definitely one of the best in the world. Suman caters to international specifications believing in product quality and customer satisfaction. Adherence to thecustomer specification is the company’s motto.

1. Information We Collect

We collect only the information required to respond to enquiries and provide our services. This may include:

A. Personal Information

• Name
• Email address
• Phone number
• Company name
• City or region

B. Business requirements related to transformers

We do NOT collect sensitive personal data, such as:

Government IDs, financial information, health information, biometric data, Aadhaar/PAN numbers, or any restricted data.

• Non-Personal Information
• Device information
• IP address
• Browser type
• Pages visited

C. Cookies or similar tracking technologies

This helps us improve website performance and user experience.

2. How We Use Your Information

We use the collected information to:

1. Respond to your enquiries 2. Provide quotations and product information 3. Offer customer support 4. Improve our website and services 5. Send relevant business communication (only if opted-in) 6. Process lead submissions from Facebook, Instagram, and Google Ads

We do not sell or rent your personal information to any third party.

3. Sharing of Information

We may share your information only with:

1. Internal team members for enquiry handling. 2. Service providers assisting in website hosting, marketing, or analytics. 3. Legal authorities if required by law.

We never share your information for unrelated marketing purposes.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure.

5. Use of Cookies

Our website may use cookies to:

1. Improve website functionality 2. Analyse traffic and user behaviour 3. Personalize browsing experience

Users may disable cookies through their browser settings.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

7. Lead Ads (Facebook, Instagram & Google)

1. When you submit your details through Lead Ads: 2. Your information is used only to contact you regarding your enquiry 3. We do not request or store sensitive personal data 4. Data is secured and accessed only by authorized personnel

This complies with Meta’s Lead Ads Privacy Policy requirements.

8. Your Rights

You may request to:

1. Access the information we hold 2. Correct inaccurate information 3. Delete your data 4. Opt out of communications 5. To request this, email us at: [info@sumanelectricals.com]

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Suman has a variety of design options for different types of conductor and core materials. A massive data bank has already been established based on the previous test results.